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The history and evolution of Ecommerce



History of ecommerce dates back to the invention of the very old notion of “sell and buy”, electricity, cables, computers, modems, and the Internet. At first, the term ecommerce meant the process of execution of commercial transactions electronically with the help of the leading technologies such as Electronic Data Interchange (EDI) and Electronic Funds Transfer (EFT) for users to exchange business information and do electronic transactions. The ability to use these technologies appeared in the late 1970s and allowed business companies and organizations to send commercial documentation electronically. After that, the credit cards, automated teller machines (ATM), online airline reservation, and telephone banking in the 1980s were also known as types of electronic commerce. From the 1990s onwards, electronic commerce would additionally include enterprise resource planning systems (ERP), data mining and data warehousing. Online shopping was invented in the UK in 1979 by Michael Aldrich and during the 1980s it was used extensively particularly by auto manufacturers such as Ford, Peugeot-Talbot, General Motors and Nissan.

Although the Internet began to advance in popularity among the general public in 1994, it took approximately four years to develop the security protocols (for example, HTTP) and DSL which allowed rapid access and a persistent connection to the Internet. In 2000 a great number of business companies in the United States and Western Europe represented their services in the World Wide Web. People began to define the term ecommerce as the process of purchasing of available goods and services over the Internet using secure connections and electronic payment services. Amazon and Ebay were among the first Internet companies to allow electronic transactions. Currently there are 5 largest and most famous worldwide Internet retailers: Amazon, Dell, Staples, Office Depot and Hewlett Packard.

The growth of Internet has a special significance in the growth of e-commerce. It has the potential to involve general people into the process, thereby increasing its reach far beyond large companies.

An example of an E-Commerce success and its causes

Online shopping brings a lot of convenience to the consumers. In Malaysia, more and more people start to purchase something online such as clothes, electronic products or even pets. eBay offers boundless opportunity to allow people pursue their interests and their passions in the areas of their hobbies and their collectibles.

eBay has built an online person-to-person trading community on the Internet, using the World Wide Web. Buyers and sellers are brought together in a manner where sellers are permitted to list items for sale, buyers to bid on items of interest and all eBay users to browse through listed items in a fully automated way. The items are arranged by topics, where each type of auction has its own category. It's convenient and easy to be found by people. This facilitates easy exploration for buyers and enables the sellers to immediately list an item for sale within minutes of registering.



eBay has done a regular basis to promote eBay, they have had isolated campaigns through radio and print, and they've also done some tradeoffs and some banner ads on other sites. But the really unique thing about eBay is that when compare theirs to traditional businesses or other e-commerce sites, they have done very little external promotion to build membership.






Another cause has helped to make eBay as successful as it has been, is that people really enjoy the experience of the shopping bazaar. They enjoy looking around for merchandise. The other component is they really enjoy the competition of the bidding process. Everybody likes to get a bargain, and shape or form, likes to haggle a little bit over the price. eBay's auction format allows users to do that.


Obviously, people are becoming more and more comfortable with shopping online and they're getting more and more accustomed to doing that. That's another factor why eBay is grateful.


References:
http://www.cs.brandeis.edu/~magnus/ief248a/eBay/history.html


An example of an E-commerce failure and its causes

As we know, there are not all E-Commerce business successful like Amazon.com, AOL, eBay and Dell just to name a few. However there are also those that did not quite get it right and sunk badly. One of an example of an E-Commerce failure is webvan.com.

About Webvan


Webvan was an online “credit and delivery’ grocery business that was founded by Louis Borders, the same man that established Borders book store .It delivered product to customers’ homes within a 30-minute window of their choosing.Webvan began its operation on 2 June, 1999, went bankrupt and closed down by 2001. In June 2008, CNET hailed Webvan as one of the greatest dotcom disasters in history.

Factors that cause Webvan failure

Types of product



Most of the product sell in Webvan are F&B product like food.Shopper may also price sensitive on the product where Webvan had to include extra labor cost and shipping cost on the product. So discount of the grocery product, the expire dates and the price of the product are the factor that effect consumer decision whether buy online or buy through retail shop.

Logistic



It is not easy to convenience all customer at the same time. Scheduling the time to delivery is not easy job for a logistic department of Webvan. If the company want to schedule all the delivery process well where the company able to send to product in time and able to save company cost it take days to complete. So it is a challenge for logistic department to do well. If the company unable to send the product to their customer on time, this will effect the consumer loyalty to the company.

Delivery on the time that the customer needed it


The advantage of Webvan is that they will deliver to your home after you place the order. But the problem is that Webvan unable to completely send to you when you need it now and the delivery cost might be more expensive then the product. Product like fresh vegetable and fruit may no fulfill the consumer need where the customers unable get the goods on time where they need it.


This is on of our group example of a failure E-Commerce business. If you felt you have any opinion or suggestion. Don’t hesitate to post comment.

References:
http://en.wikipedia.org/wiki/Webvan
http://www.webvan.com/

Something about Me


Hi everyone, I’ m ying ying, a 21 years old girl who came from Malacca. In my family, we there are four member which consist of my parents, my brother and me. I am the eldest among my sibling. Currently, I am a student who studying in UTAR Sg. Long campus for Bachelor Degree of Commerce (Hons) Accounting.

Well, actually this is my first time to write blog. During my free time, I usually enjoy reading novel, watch movies, and go shopping with my friends, listening to songs and play online games.

The tops 5 website that I visited most was
1) www.hotmail.com
Everyday I will go to this website to check mail o forward some funny or interesting mail to my friends.

2) www.friendster.com
I will go to this website quite often to view my friends profile and look at their new upload picture.

3) www.baidu.com
Normally I will download songs from this website because it is free and very easy to search for the song I wanted. Beside, I also use to search for information and use the translations dictionary.

4) www.readnovel.com
Due to my hobbies of reading novel, I will visit this website to read the online novel when I was bored.

5) www.google.com
I normally go Google.com to search for new information and journal for my thesis use.


Furthermore, surfing the internet is part of my duty for everyday already. I will search the net for getting my related journal, article, and information for my assignment or thesis, plays online games when I am bored with my stuff, on my msn to chat with my friends or share some information with them. Beside, I will start to download the movie or songs from the net because it is free.

Anyways, welcome to leave any comments in our blogs. Thank for your supports.